Tuesday, August 20, 2019

The Road to Recovery Essay examples -- Sports, Motocross

Coming up to a jump about to go airborne but then smash! He crashes into the dirt breaking his leg and part of his knee, but he has no support. This is where you would go to Road 2 Recovery(R2R) for help. There are many foundations out there to help people with sport problems, but there are only a few to help with dirt biking. This is why The Road 2 Recovery foundation is a dedicated program to help AMA professional motocross and supercross members with financial and emotional assistance if they have a career ending or very critical injury (â€Å"Welcome to the Road 2 Recovery foundation† 1). At sometime in every single sport someone is always injured or getting injured. However, of all of the sports, research has proven that motocross is one of the sports with the highest risks. Supercross is the second most dangerous type of dirt biking racing out there. The fast paced racing and the uncertainty of knowing what the racer in front of you will do makes this such a dangerous type of racing. Motocross is little less dangerous because most of the racing is outdoors, not indoors in a small stadium. But the most dangerous type of dirt biking is freestyle. The difficult tricks, speed, and the height of the jumps makes this the most dangerous type of dirt biking. The risk taking behavior is played out in a cat and mouse type games that rides engage in all around the nation. There are many different riders who will do anything to get that extra thrill to get that adrenaline rush. Even some of these riders drive in places that they aren’t suppose to, like non-permitted are as such as closed practice tracks or private land. Some motocross and supercross communities are trying to help riders with the lack of caring about boundaries learn that ... ...meone to rely on if they get injured in some sort of way. At every race or every ride on a dirt bike there is that risk of getting severely injured because of dangerous part of the sport. Since motocross and supercross are very dangerous and high risk sports, a foundation like Road 2 Recovery is very important to just help the sport prosper and keep its riders safe to keep the fans happy (â€Å"Welcome to the Road 2 Recovery Foundation† 1). This is why Jimmy Button, Bob Moore, Bob Walker, and Shane Trittler built this foundation from the ground up to help this sport. They dedicate every dollar to help these injured riders come back from their career ending injuries to make them have something to rely on. Now the racer who just crashed and horribly broke his leg and part of his knee will have every type of support from the Road 2 Recovery foundation that is needed.

Monday, August 19, 2019

To Kill a Mockingbird by Harper Lee Essay -- essays research papers

  Ã‚  Ã‚  Ã‚  Ã‚  Each character’s personality in the book To Kill A Mockingbird by Harper Lee is intricately described, therefore giving the reader an image or idea of the kind of person he or she is. A picture of the character is formed in the mind with maybe rough edges but a soft heart on the inside. A character’s personality may be oversimplified by drawing shapes in symbolism, but the shapes may be helpful in perceiving the general extent of the characteristics. With a little help from Lee’s descriptions, I have been able to form images in my mind (and draw them on paper) of the personalities of Scout, Jem, Atticus, Dil, Calpurnia, Boo Radley, and Bob Ewell.   Ã‚  Ã‚  Ã‚  Ã‚  Scout’s shape has a green half-heart bottom, two green finger-like extensions that reach out from the top, one toward Atticus and the other toward Jem, and another green finger-like extension projecting from the side toward everyone else in Maycomb. The green in each of the finger-like extensions and the half-heart bottom represents her youth and innocence which affect her outlook on life. In the center of the shape, a red core represents the love and passion that fill her heart and is the inspiration for her actions and reasoning. Atticus is connected to Scout by the finger-like extension because Scout looks up to him, trusts him, and learns both moral and academic lessons from his actions and words. When Scout narrates, she says, â€Å"As Atticus had once advised me to do, I tried to climb into Jem’s skin and walk around in it: if I had gone alone to the Radley Place at two in the morning, my funeral would have been held the next afternoon. So I l eft Jem alone and tried not to bother him†(57). This shows her respect toward Atticus and demonstrates her real trust in his advice. The other finger-like extension reaching from the top, toward Jem, shows their connection and her natural admiration, love, respect, and trust in her older sibling. â€Å"Jem gave a reasonable description of Boo: Boo was about six-and-a-half feet tall, judging from his tracks; he dined on raw squirrels and any cats he could catch, that’s why his hands were bloodstained- if you ate an animal raw, you could never wash the blood off. There was a long jagged scar that ran across his face; what teeth he had were yellow and rotten; his eyes popped, and he drooled most of the time† (13). This sho... ... like Calpurnia and Boo, has a quality, not to be proud of, but different from the others: he is a drunk. He is small because he rarely shows up in the novel, but does play a significant role as the opposite of the innocent mockingbird.   Ã‚  Ã‚  Ã‚  Ã‚  Each shape generalizes the personalities and connections of the characters, although not in depth. Atticus is shown to have a big influence on the entire community, always maintaining his maturity and dignity. Scout’s respect is shown, as well as her special understanding connection with Boo Radley. Jem’s big heart and development of maturity can be seen in his shape and the colors designated for each part. Dill’s confident appearance and true insecurity is expressed through the edges of the shape. Calpurnia is shown as a mature caretaker that leads through example, and Bob Ewell is shown as the opposite of every moral the novel is meant to express. When the shapes are put together to create a picture with meaning, the outcome would show the different types of people, not as individuals in Maycomb, but as the actual town of Maycomb, showing that, no matter how old or how young, each person in Maycomb matters.

Sunday, August 18, 2019

The Digestive and Urinary Systems :: essays research papers

Digestive and Urinary System Lesson 1: The Digestive System Terms: q  Ã‚  Ã‚  Ã‚  Ã‚  Digestion: q  Ã‚  Ã‚  Ã‚  Ã‚  Absorption: q  Ã‚  Ã‚  Ã‚  Ã‚  Elimination:  Ã‚  Ã‚  Ã‚  Ã‚   q  Ã‚  Ã‚  Ã‚  Ã‚  Mastication: q  Ã‚  Ã‚  Ã‚  Ã‚  Peristalsis: q  Ã‚  Ã‚  Ã‚  Ã‚  Gastric Juices: q  Ã‚  Ã‚  Ã‚  Ã‚  Bile: Functions of the Digestive System: q  Ã‚  Ã‚  Ã‚  Ã‚  Digestion, Absorption, and Elimination. q  Ã‚  Ã‚  Ã‚  Ã‚  Digestion occurs in the digestive tract which includes: 1.  Ã‚  Ã‚  Ã‚  Ã‚  Mouth: Mastication occurs and enzymes produced by salivary glands starts digesting carbohydrates. 2.  Ã‚  Ã‚  Ã‚  Ã‚  Esophagus: 10 in. long and extends from the pharynx to the stomach. Food moves down the esophagus by the peristalsis. The sphincter, a circular muscle at the entrance of the stomach opens and closes to allow food to enter the stomach. 3.  Ã‚  Ã‚  Ã‚  Ã‚  Stomach: Holds about 1qt of food for 3-4 hours and controls the rate at which it enters the small intestine. It also produces Chyme and Gastric Juices. 4.  Ã‚  Ã‚  Ã‚  Ã‚  Small Intestine: 20ft (6m) long, 1in (2.5cm) in diameter. Consist of 3 parts the duodenum, the jejunum, and the ileum. Intestinal juice, secretions from the liver and pancreas complete chemical breakdown. 5.  Ã‚  Ã‚  Ã‚  Ã‚  Large Intestine (Colon): 2.5in (6cm) in diameter and 5-6ft (1.5-1.8m) long. The main function of the large intestine is the elimination of waste and the absorption of water. The water is absorbed into the bloodstream Other Organs that aid Digestion q  Ã‚  Ã‚  Ã‚  Ã‚  The liver, gallbladder, and pancreas are essential for the digestion of carbohydrates, proteins, and fats. 1.  Ã‚  Ã‚  Ã‚  Ã‚  Liver: the largest gland in the body q  Ã‚  Ã‚  Ã‚  Ã‚  Weighs about 3.5 lbs. q  Ã‚  Ã‚  Ã‚  Ã‚  Dark reddish brown color q  Ã‚  Ã‚  Ã‚  Ã‚  Over 500 functions q  Ã‚  Ã‚  Ã‚  Ã‚  Produces bile q  Ã‚  Ã‚  Ã‚  Ã‚  Converts sugar glucose to glycogen and stores it q  Ã‚  Ã‚  Ã‚  Ã‚  Maintains level of glucose in the blood q  Ã‚  Ã‚  Ã‚  Ã‚  Changes harmful to less harmful toxins q  Ã‚  Ã‚  Ã‚  Ã‚  Stores vitamin A, D, E, K, B12, and Iron 2.  Ã‚  Ã‚  Ã‚  Ã‚  Gallbladder: Small sac about 3-4 in. (7-10cm) long q  Ã‚  Ã‚  Ã‚  Ã‚  Stores bile until food moves from the stomach into the duodenum of the small intestine. 3.  Ã‚  Ã‚  Ã‚  Ã‚  Pancreas: a gland of the digestive and endocrine system. q  Ã‚  Ã‚  Ã‚  Ã‚  Produces insulin q  Ã‚  Ã‚  Ã‚  Ã‚  Produces 3 digestive enzymes: 1.  Ã‚  Ã‚  Ã‚  Ã‚  trypsin: digest protein 2.  Ã‚  Ã‚  Ã‚  Ã‚  amylase: digest carbohydrates 3.  Ã‚  Ã‚  Ã‚  Ã‚  lipase: digest fats q  Ã‚  Ã‚  Ã‚  Ã‚  These enzymes are released into the small intestines through ducts. Lesson 2: Problems and care of the Digestive Systems Terms: q  Ã‚  Ã‚  Ã‚  Ã‚  Indigestion: q  Ã‚  Ã‚  Ã‚  Ã‚  Hiatal hernia: q  Ã‚  Ã‚  Ã‚  Ã‚  Gallstones: q  Ã‚  Ã‚  Ã‚  Ã‚  Peptic ulcers: q  Ã‚  Ã‚  Ã‚  Ã‚  Gastritis: q  Ã‚  Ã‚  Ã‚  Ã‚  Appendicitis: q  Ã‚  Ã‚  Ã‚  Ã‚  Hepatitis: Common Functional Problems: q  Ã‚  Ã‚  Ã‚  Ã‚  Halitosis: (bad breath), can result from disorders of the teeth and gums caused from poor oral health care. q  Ã‚  Ã‚  Ã‚  Ã‚  Indigestion: occurs when your body doesn’t properly breakdown foods. This can be caused by eating too much ,eating too fast, or by indulging in an excess of alcohol. q  Ã‚  Ã‚  Ã‚  Ã‚  Heartburn: occurs when acid content from the stomach backs up into the esophagus. If a person has hiatal hernia they may experience heartburn. q  Ã‚  Ã‚  Ã‚  Ã‚  Gas: a certain amount of gas in the stomach or intestine is normal but some foods can cause an excess of gas. q  Ã‚  Ã‚  Ã‚  Ã‚  Nausea and Vomiting: this can be caused by motion, pathogens, medicines, drugs, and other substances in the stomach. Nausea precedes vomiting. Vomiting is reverse peristalsis.

Saturday, August 17, 2019

McDonough’s Purpose in Writing the Book

Of all of the events in American history, few would argue that the Civil War is the most debated, written about and discussed event. While it is beyond the scope of this research to pinpoint the all of the reasons why the Civil War still captures the imagination of historic scholars to this very day, but it is possible to take one of the many books written on the topic and provide a thorough review. In this research, Shiloh-In Hell before Night by James L. McDonough will be the work reviewed from several different vantage points. McDonough’s Purpose in Writing the Book.It would be easy to simply say that McDonough’s purpose in writing his book was to depict the people and events of one of the bloodiest battles of the Civil War, which took place in the Tennessee Valley on April 6, 1862, when hundreds of thousands of Union and Confederate troops clashed, fought and died (McDonough, 1977). Upon a closer reading of the work, however, a larger purpose becomes apparent. Withi n the pages of the book, McDonough uses the writing style of the great fiction writers of all time to create an historic account that reads like a novel.Moreover, through the use of quotes from many of those who were involved in the battle, these people come back to life in a way and tell their own story, lending credibility and accuracy to the work. The Main Argument of the Work James L. McDonough’s main argument in this work is that the Civil War was not just a series of battles, wins and losses, but rather was a struggle for opposing people to try to direct a way of life for everyone to follow. He does this by using actual quotes from the main individuals involved in the battle of Shiloh which show how they felt and what lengths they would go to in order to put forth those beliefs.Was the Goal of the Book Accomplished? Generally speaking, the goal of the book was accomplished in that McDonough was able to make the point that even in defeat, there is honor to a certain exte nt, and also that the cause of the Confederate States of America was as much a commitment to the preservation of a way of life that had existed for generations and hundreds of years as much as it was a fight to break away from a government that was seen as oppressive and dictatorial.McDonough, in his vivid characterizations and flowing style, makes the point that even when a decisive victory is not gained, even the act of fighting for one’s beliefs is in itself a form of victory. By doing this, McDonough shows that the Civil War was a far more complex event in American history than simply two sides fighting to win battles.This most certainly contributes to the ongoing fascination with the Civil War that was mentioned as this research began, and it is authors like McDonough that both satisfy the reader’s thirst for more information about the Civil War and sparks additional interest at the same time, which is quite a feat for any book about any historic period. Strengths /Weaknesses of the Book In fairness, McDonough’s book has its share of relative strengths and weaknesses which became clear in reading the book and are worthwhile to present and discuss in this review.An overall strength of the book which became apparent from the very first paragraph was the realization that this was not the usual, dry historic text. Rather, McDonough took on a narrative style that made the presentation of the necessary elements of any historic account something that the reader would in fact look forward to reading, and as such, the more that was read, the more that was learned. In this sense, it could also be cited as a strength that this book serves to educate, as well as entertain the reader. Weaknesses also exist in the book.Understandably, McDonough wrote the book from a southern point of view, and while there is no way to ethically change the result of the battle- a Confederate retreat which can fairly be seen in retrospect as a defeat- it is fair to sa y that McDonough’s narrative style and attempt to make the key players in the battle come to life tends to glorify even those who ultimately failed to perform up to standards in the battle, and of course, in the end, were not victorious. This is not to say that McDonough distorted any facts, but he did tend in some ways to over dramatize unsuccessful leaders like Beauregard and others.Is McDonough’s Book a Valuable Contribution to the Study of the American Civil War? In conclusion, the remaining point to be discussed is whether or not McDonough’s book is a valuable contribution to the study of the Civil War. The point has already been made that the book is able to both provide information and spark a desire to learn more, all in an entertaining and vivid style. Also, it was discussed that McDonough was able to convey something far beyond history- the mindset and tradition which led to the Civil War and inspired thousands on both sides of the conflict to make the ultimate sacrifice for their beliefs.Based on all of this, it can fairly be said that this book is a valuable study of the Civil War, for anytime that facts and figures from the past can be brought to life and spark the imagination of the reader, the work is most worthwhile, and this work is no exception. Therefore, in closing, let it be said that Shiloh-In Hell before Night, decades after its publication, is still deserving of high continued review. Works Cited McDonough, James Lee. 1977. Shiloh: In Hell before Night. Knoxville: University of Tennessee Press.

Friday, August 16, 2019

How can spirituality in the practice of nursing profession?

While spirituality is widely used in alternative medicine today and in some cases careful studies proved their benefits, it has been neglected in the nursing practice. Since the claimed philosophy of practice today is holistic, without the spiritual component the holistic practice will be fragmented. In a study dedicated to spiritual practice in psychiatry the following was sited: â€Å"Practicing nurses today are continually confronted with issues of cultural and spiritual diversity. Although nurses claim to use a holistic approach to patient assessment, the spiritual aspect is often forgotten (Saudia, Kinney, Brown, & Young-ward,1991). Taylor, Amenta, and Highfield (1995) emphasized that â€Å"lack of time, a focus on physical needs, low nurse/patient staffing ratios, and high patient acuity also may interfere with the provision of spiritual care† (p.31). Many of the problems noted by Taylor et al. (1995) could be decreased, if the spiritual aspect of care were viewed by the administration of psychiatric facilities as essential to the well-being of the client. Despite the fact that primary care replaced team nursing in 1960s, the choice between the two modes needs further research since the practice of the profession has changed considerably with the advances of technology.†(McRoberts et al, downloaded on 10 October 2006 from: http://www.graduateresearch.com/mcroberts.htm) In my research I am going to investigate the feasibility of using spirituality in patient care and identify the best approach to integrating the spiritual practice in the holistic approach to patient care. It will also be one of the objectives of this research to identify the training needs of the nursing staff when spiritual practice is implemented. My methodology for this research will be a move from literature review to empirical research applied in the workplace. It might be necessary to experiment in more than one site. However, this will be decided at the research design stage considering practical issues including number of RNs and LPNs   and patients in different wards to be involved in the study. Experimentation will be carried out in different wards using experiment group of patients and control groups who do not receive the spiritual care. The patient’s perception of the nursing image of professionalism, based on the clothing worn by the nurse The uniform worn by nurses is intended to play a number of roles. Firstly it is an identification for the nurse, not only for the patient but for any member of the public who comes to the hospital. In the UK for example people who need to be in the hospital can easily identify the nurses, the sister, the student nurse etc. from the uniforms style, colour etc. The uniform also creates a professional first impression, convey trust and credibility. Moreover it has â€Å"an underlying psychological effect acknowledging that a dress does not have a gender, but denotes attributes of feminity, nurturing and caring, akin to nursing. In the same sense, it enhances and reinforces this image to the public, and in return the public fully support their nurses, a trait often called upon in industrial disputes.† (David and Dee, 2002) Today, may be with the influence of TV programmes, tunics and scrubs are noticeably increasing and are justified by the claim that they are more practical. There is no doubt about the importance of a uniform for the profession of nursing. However, what needs to be studied and investigated is the perception of patients. How are they affected by the uniform and is care influenced by the uniform. In this research I am going to study the perception of the patients about the uniform and how they relate this to the care provided by the nurse, trust in her professionalism and respect of her decisions. The questions to be answered are: a) Does the dress make me distinct from nurses working in other units? b) Does the patient accept me as the trusted caregiver when I am in uniform or without though he can identify me personally? c) Does the uniform cover me from accidental or incidental physical exposure and protect me from avoidable embarrassment? d) Does this dress augment my professional disposition? etc. Methodology of the research will be literature review and empirical research in the work place. Data to be analyzed will be collected by interviews, questionnaires and observation. Practice in Intensive Care Unit and Hospital Wards: Does the differences in Job descriptions justify a difference in working hours? Professional practice for nurses in intensive care units are thought to be more challenging and demanding than in other wards of the hospital. Because of the critical conditions of the patients the nurse on duty in the ICU is always alert and on the run. More importantly decision making in the ICU may be more difficult and stressful. The patient himself is also more demanding (when conscious) and requires special psychological handling. This environment of practice added to the caution needed to avoid lawsuits make the professional practice in the ICU unusual and different to that of the classical wards in the hospital. Therefore, a working schedule of, for example, 8 hours in both places is thought to be unfair. However, all these are observations and personal opinions of people involved. Therefore, it is necessary to carry out empirical research in order to confirm or rule out the hypotheses: Working in the ICU is more stressful and puts a lot of pressure on the nurse that she should not work the usual shift hours. Working in the ICU is almost similar to working in the traditional hospital wards and should not justify a change in the number of hours covered in one shift in the ICU? My methodology will be a literature review followed by empirical research experiments on nurses working in the ICU and those who work in the traditional wards. How to obtain the data to be analysed will be detailed at the design stage.                           

Thursday, August 15, 2019

The Kite Runner Chapter 21 Summary

Chapter 21 Summary of plot * Amir had gone back to Afghanistan. * He saw a dead body near the restaurant, that he she usually go there with Baba. * People in Pashtunistan Square had cut their leg and sell in the black market, because it can feed their kids for a couple week. * Amir had visit his house and went to the cemetery, where is his memories with Hassan. * He saw every girl wear in identical black dresses and white scarves. * He had stay in the Hotel with Farid. * Amir and Farid went to the soccer field to watch soccer. * During soccer there was a pair of dusty red pickup truck arrived. Amir saw a woman dressed in Burqa sat in the cab of one truck, a blindfold man in the other. * The woman and a man had die because they had thrown a stone to them. * Amir wants to meet with the guy with sunglasses on. * The sun glasses guy and nodded to the messenger’s ear that can meet up at three o’clock. Character * Farid – growing up in Mazar-i-Aharif, in Jalalalbad. Hi s father joined the jihad and fought the Shorawi in Panjsher Valley and ate locust to survive. * Amir- born in Kabul, in Afghanistan, ran to America with his father during the war when Russia came in and growing up in America. Theme Courage and Prejudice I learn about this theme are people don’t give a fair to each other. Amir not scared to come to Afghanistan. Quote * (Page 242) â€Å"How much more do you need to see? Let me save you the trouble: Nothing that you remember has survived. Best to forget† Mean even Amir try took around his house to remember his past, but it won’t the same anymore, because everything are gone and can’t come back. * (Page243) â€Å"Amir and Hassan. The Sultans of Kabul. † Mean Amir and Hassan are the ruler of Kabul. * (page 245) â€Å"No†¦. What I mean to ask is why that boy? You come all the way from America for †¦a Shi’a? Mean Why Amir come here for Hazara boy, because in Afghanistan is not safe plac e for him. He could end up his life in here too. * (page 242) â€Å"I don’t want to forget anymore. † Mean Amir don’t want to forget his past , that his childhood in the house with Hassan and every in the house, because he try to forget it already. * (page 246)â€Å"He gets caught, they’ll give him a flogging that will waken his father in the grave,† Mean if they caught, they’ll give him infection of punishment Amir doesn’t want to forget his past what he have done, he have to make it up what his wrong to make it better and his future.

Wednesday, August 14, 2019

Hilton Hotel

These things that I learned at last lesson: 1)Product and service difference: Basically ; Products are tangible and services are intangible. For example; Apple Iphone, Coffe Mocha at Starbucks are products,but healthy services sector,home repair service,wireless communication,trip to somewhere ;they dont result ownership of anything. 2)Customer vs. consumer :Customer and consumer are not same things. For example;mother buy napkin for her baby and then baby consume it in this situation baby is a consumer, mother is a customer . )Sales dont mean to marketing. Sales cover just selling but marketing process makes the broad strategy. Selling and advertising are only part of larger ‘marketing mix’ marketers purpose satisfying customer needs. 4)Consumer Behavior:’The behavior that consumers display in searching for purchasing,using,evaulating and disposing of products and services that they expect will satisfy their needs’. When ? decide to buy new product what fa ctors influence on me?A)External factors:cultural,social,family roles&status,reference groups B)Internal factors:psychological factors(motivation,perception,learning,belief and attitudes) * Consumer behavior includes all the decisions a consumer makes when spending their time and money. The what,why,when,where,and how of consumer purchases are examined. 5)Two consumer entities Personal consumer:the individual who buys goods &services for his or her own use for household use. Organizational consumer:Business,government Marketing Concept: Production orientation:company wanted efficient production lines ,not focused product variation.Sales Orientation:overproduction,excess product Marketing concept:focus on customer,expectations of customer,marketers become more sophisticated in understanding the consumer and delivering products that meet their need. Societal Marketing Concept:Consider consumers long run best interest,in this concept marketers are consciousof negative effect health,env ironment. * Fair trade: trying to give support manufacturer,especially poor companies such as Africa Endonesia. Segmentation,targeting,positioning:Segment:share simialr meet and expectations and enables marketers to target consumers.Divide the total market into smaller segments. (segmentation) Types of segmentation:geographic,demographic(age gender,family size,family life-cycle Marketing mix: The set of tactical marketing tool. 4P=PRODUCT,PLACE,PROMOTION,PRICE. P roduct;goods&services combination. Place;includes company activities that make the product available to target consumers. for example;using social networks,internet stores. Promotion;activities that malke product availableto target customers,and persuade. (public relation,advertisement,selling process. Customer value:Perceived value is relative and subjective.Developing a value proposition(unique selling proposition) is critical in attaining successful positioning of a broad Customer trust: Recommendation,word of mouth infl uence on customers,newspaper,websites Customer retention:loyal customer:buy more products, are less price sensitive Customer profitibality-focused marketing: BCG growth-share matrix=each produsct hs different contribution(star,question mark,cash cow,dog) Platinum- heavy user,not price sensitive Gold-heavy user but not as profitable Iron Lead-like dogs in bcg approaches SEYMA TEMEL-135710019 Hilton Hotel News Brief Hilton Hotels tops in customer satisfaction http://planyourmeetings. com/2006/06/01/hilton-hotels-tops-in-customer-satisfaction/ By Kristi Casey Sanders Published: June 1, 2006 Hilton Hotels Corporation leads the hotel industry in customer satisfaction, according to the latest statistics from the American Customer Satisfaction Index (ACSI). With a score of 78 points out of a possible 100, Hilton took the leadership position among the seven hotel companies mentioned in the survey. Overall, the hotel industry improved 3 percent to 75, equaling its highest score since 1994. Hilton takes great pride in its ACSI customer satisfaction score, which confirms the results of an unparalleled focus and commitment by the 74,000 team members at our owned and managed hotel properties across the country to deliver the best in guest service,† said Dieter Huckestein, president – hotel operations owned and managed for Hilton Hotels Corporation. Hilton’s portfolio of 2,000 hotels includes Hilton, Doubletree, Embassy Suites Hotels, Hampton Inn, Hampton Inn & Suites, Hilton Garden Inn and Homewood Suites by Hilton.The ACSI is produced through a partnership of the University of Michigan Business School, ASQ, and CFI Group, which measures customer satisfaction in the competitive hotel industry on a regular basis. The ACSI is updated on a rolling basis. New scores for the hotel industry replace those collected one year ago and are added to scores of five other sectors of the economy measured during the intervening year. One sector that didn’t fare well was the airline industry, which dropped 1. percent to 65, its lowest score since the industry was rocked by 9/11. Southwest Airlines still rules the industry at 74. US Airways made the industry’s biggest jump, improving nearly 9 percent to 62. Northwest Airlines, on the other hand, dropped 4. 7 percent to 61, taking last place in the industry as it struggles with strikes and a Chapter 11 bankr uptcy filing. The overall decline was attributed to the airlines’ struggle with labor contracts, bankruptcies and higher fuel prices, leaving consumers feeling they are getting less for their money.